Privacy Policy

RieshSocial’s Privacy Commitment

RieshSocial has concerned about customer and user privacy. We ask for only the least amount of information necessary, gathering only what we believe is essential for doing business, or for the specific transaction at hand. Our biggest commitment is that we do not make a single dollar from advertising revenue-never have, never will-even from the free editions of our products. This means we avoid the fundamental conflict of interest between gathering customer information and fuelling advertising revenue, and the unavoidable compromises in customer privacy that it brings

The goal of this policy is to make explicit the information we gather, how we will use it, and how we will not.

Scope of this Privacy Policy

This Privacy Policy applies to the products and services provided by RieshSocial which is divided into two parts:

Part I – Information that RieshSocial collects and controls

This part deals with how RieshSocial collects and uses information about website visitors, potential customers, users of RieshSocial products and services, and others who contact RieshSocial through forms or email addresses published on or linked to our website.

Part II – General

This part deals with topics that are relevant to Part I, and other general topics such as RieshSocial’s security commitments and how we will inform you when we change this Privacy Policy.

Part I – Information RieshSocial collects and controls

What information RieshSocial collects

We collect information about you only if we need the information for some legitimate purpose. RieshSocial will have information about you only if (a) you have provided the information yourself, (b) RieshSocial has automatically collected the information, or (c) RieshSocial has obtained the information from a third party. Below we describe the various scenarios that fall under each of those three categories and the information collected in each one.

Information that you provide us

1. Account signup:

   When you sign up for an account to access one or more of our services, we ask for information like your name, contact number, email address, company name and country to complete the account signup process. You may also provide us with more information such as your photo, time zone and language which shall be used in user preferences in use of RieshSocial services.

2. Form submissions:

   We record information that you submit a form to request customer support, get a quote or to contact RieshSocial for any other purpose.

3. Testimonials:

   When you authorize us to post testimonials about our products and services on websites, we may include your name and other personal information in the testimonial. You will be given an opportunity to review and approve the testimonial before we post it. If you wish to update or delete your testimonial, you can contact us at privacy@ambartechnologies.com

4. Interactions with RieshSocial:

   We may record, analyze and use your interactions with us, including email, telephone, and chat conversations with our sales and customer support professionals, for improving our interactions with you and other customers.

Information that we collect automatically

1. Information from browsers:

   When you visit our websites, we collect information that web browsers such as the internet protocol address, browser type, time zone, referring URL, date and time of access, operating system. We include these in our log files to understand more about visitors to our websites.

2. Information from cookies:

   We use temporary and permanent cookies to identify users of our services and to enhance user experience. We use first-party Local Storage Objects (LSOs) such as HTML5 to store content information and preferences to provide certain features.

3. Information from application logs:

   We collect information about your use of our products and services from application logs and use it to understand how your use and needs can improve our products. This information includes clicks, scrolls, features accessed, access time and frequency, errors generated and user settings.

Information that we collect from third parties

1. Information from our reselling partners:

   If you contact any of our reselling partners, the reselling partner may pass your name, email address, company name and other information to RieshSocial.

2. Information from social media sites:

   When you provide feedback or reviews about our products, interact, or engage with us on marketplaces, review sites or social media sites such as Facebook, Twitter and LinkedIn through posts, comments and other interactions, we may collect such publicly available information, including profile information, to allow us to connect with you, improve our products, better understand user reactions and issues, or to reproduce and publish your feedback on our websites. We must tell you that once collected, this information may remain with us even if you delete it from these sites.

Purposes for using information

In addition to the purposes mentioned above, we may use your information for the following purposes:

1. To communicate with you about products and services that you have signed up for, changes to this Privacy Policy, changes to the Terms of Service, or important notices

2. To keep you posted on new products and services and other information that we think will be of interest to you

3. To understand how users use our products and services, to monitor and prevent problems, and to improve our products and services

4. To provide customer support, and to analyse and improve our interactions with customers

5. To detect and prevent fraudulent transactions and other illegal activities, to report spam, and to protect the rights and interests of RieshSocial, RieshSocial’s users, third parties and the public

Your rights with respect to information we hold about you as a controller

1. Right to access:

   You have the right to access (and obtain a copy of, if required) the categories of personal information that we hold about you, including the information's source.

2. Right to rectification:

   You have the right to update the information we hold about you or to rectify any inaccuracies. Based on the purpose for which we use your information, you can instruct us to add supplemental information about you in our database.

3. Right to erasure:

   You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purpose for which it was originally collected.

4. Right to object:

   You have the right to object to the use of your information in certain circumstances, such as the use of your personal information for direct marketing.

Retention of information

We retain your personal information for as long as it is required for the purposes stated in this Privacy Policy. Sometimes, we may retain your information for longer periods as permitted or required by law, such as to maintain suppression lists, prevent abuse, if required in connection with a legal claim or proceeding, to enforce our agreements, for tax, accounting, or to comply with other legal obligations. When we no longer have a legitimate need to process your information, we will delete.

Part II – General

How secure is your information?

At RieshSocial, we take data security very seriously. We have taken steps to implement appropriate administrative, technical & physical safeguards to prevent unauthorized access, use, modification, disclosure or destruction of the information you entrust to us. If you have any concerns regarding the security of your data, we encourage you to write to us at security@ambartechnologies.com with any questions.

Disclosures in compliance with legal obligations

We may be required by law to preserve or disclose your personal information to comply with any applicable law, regulation, legal process or governmental request, including to meet national security requirements.

Enforcement of our rights

We may disclose personal information to a third party if we believe that such disclosure is necessary for preventing fraud, spam filtering, investigating any suspected illegal activity, enforcing our agreements or policies, or protecting the safety of our users.

Business Transfers

We do not intend to sell our business. However, in the unlikely event that we sell our business or get acquired or merged, we will ensure that the acquiring entity is legally bound to honour our commitments to you. We will notify you via email or through a prominent notice on our website of any change in ownership or in the uses of your personal information.

Compliance with this Privacy Policy

We make every effort, including periodic reviews, to ensure that personal information you provide is used in conformity with this Privacy Policy. If you have any concerns about our adherence to this Privacy Policy or the way your personal information is used, kindly write to us privacy@ambartechnologies.com We'll contact you, and if required, coordinate with the appropriate regulatory authorities to effectively address your concerns.

Notification of changes

We may modify the Privacy Policy at any time, upon notifying you through a service announcement or by sending an email to your primary email address. If we make significant changes to the Privacy Policy that affect your rights, you will be provided with at least 30 days' advance notice of the changes by email to your primary email address. However, if you have not verified your email address, you may miss important notifications that we send through email. If you think that the updated Privacy Policy affects your rights with respect to your use of our products or services, you may terminate your use by sending us an email within 30 days. Your continued use after the effective date of changes to the Privacy Policy will be deemed to be your agreement to the modified Privacy Policy. You will not receive email notification of minor changes to the Privacy Policy. If you are concerned about how your personal information is used, you should check back at https://www.ambartechnologies.com/privacy periodically.